Find Your Path
Nativ · נָתִיב
Structured 30-day self-management programs for chronic disease — built on clinical guidelines, available in English, Chinese, and Spanish. Personalized by AI. Designed for real life.
refund@nativ.health
Nativ · נָתִיב
Structured 30-day self-management programs for chronic disease — built on clinical guidelines, available in English, Chinese, and Spanish. Personalized by AI. Designed for real life.
Last updated: 2025
Nativ Health provides AI-powered chronic disease self-management coaching programs ("Programs"). Our Programs are educational in nature and are designed to support, not replace, professional medical care.
Nativ programs are for educational and informational purposes only. Content is based on published clinical guidelines (including ADA 2024 standards) but does not constitute medical advice, diagnosis, or treatment. Always consult your physician or qualified health provider before making changes to your diet, exercise, or medication regimen.
Programs are offered on a monthly subscription basis. By subscribing, you authorize Nativ Health to charge your payment method on a recurring monthly basis until you cancel. Prices are as follows:
You may cancel your subscription at any time. Upon cancellation, your access continues through the end of the current billing period. No further charges will be made after cancellation.
We offer full refunds upon request, no questions asked, provided the request is made within your active 30-day program period. To request a refund, email refund@nativ.health. Refunds are processed within 24 hours.
You agree to use Nativ programs responsibly and in conjunction with professional medical supervision. You are responsible for monitoring your own health and seeking emergency medical care when needed.
Questions? Email us at hello@nativ.health
Last updated: 2025
We collect information you provide directly, including: name, email address, payment information (processed securely by Stripe), and health baseline information you choose to enter for program personalization.
Payment information is processed exclusively by Stripe and is never stored on our servers. Health data you provide is encrypted in transit and at rest.
We do not sell your personal information. We do not share your data with third parties except as necessary to deliver our service (e.g., Stripe for payment processing).
You may request deletion of your account and data at any time by emailing hello@nativ.health. We will process deletion requests within 30 days.
Privacy questions: hello@nativ.health
We believe in our programs. If you're not satisfied, we will refund you — immediately, no questions asked, no surveys, no delays.
Refund requests are honored when submitted within your active 30-day program period. Once a complete 30-day program has been fully delivered, that program is not eligible for refund.
Simply email refund@nativ.health with your account email. That's it. No forms, no surveys, no retention calls. We will process your refund within 24 hours.
Canceling your subscription stops all future charges. Your current program access remains active through the end of the current billing period.
refund@nativ.health